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Stay Cool This Summer with Our Exclusive Promotions on Split System Air Conditioner Installations!
VEU Program Rebates now Available Government rebates are now available on installations of new energy efficent ducted air conditioning units. Hurry to take advantage.
What Our Customers Are Saying
The Installers, Dave and his two assistants were very organised, planning and executing every part of the installation with precision never wasting a moment. They worked as a professional team always anticipating the next move. Dave's leadership and experience ensured a smooth fit out and a top job. I highly recommend him. They cleaned up too.
JAMES G.
MOUNT WAVERLEY
April 2022
The two installers where great ( both named Lucas) the installed four in door head and two main units outside. Very please with the end result . This is the second time I have purchased from Coldflow and would not hesitate in recommending you to others.
Geoff B.
WARRAGUL
November 2022
First of all, the communication was consistent and timely - I always knew where we were up to. On the day, the installation team were fast and efficient and you would not have known work had been done. Similarly, the electrician worked fast and clean. We are really happy with the process and with our new aircon units.
DAVID R.
RESERVOIR
March 2022
Coldflow made the entire process so easy! Tom was great and explained all the different options to me and was able to answer any questions I had. One the day of install, the contractors were professional, friendly and they kept checking in with me to make sure I was happy. Very satisfied with the end result! Thank you all so much :)
PAKENHAM
August 2024
Everything was done very professionally by all team members. They even clean up the outside of my property, however they could have done a little better with the clean up of the inside. On the whole, I am very pleased with the installation. Thank you.
ALEX R.
BLACK ROCK
May 2022
Nick came and installed my parents heating and evaporative unit and was absolutely amazing to deal with. He was professional, polite and most of all happy to answer all our questions. Thank you Nick. Thank you to Tom the sales rep who originally came to see us too.
ANGELA M.
RINGWOOD
February 2023
Jared came twice because we had a difficult set-up situation in a rear room with a box gutter. The solution worked out well. David and Daniel were professional and friendly installers who installed without fuss or mess. Sparky (Harold) was also efficient and easy to communicate with. My wife and I are very happy with the installation.
Andrew K.
HUGHESDALE
October 2023
Excellent service all round -from person who made appointment to the staff who attended gave great service. Notified half hour before arrival, arrived on time, service completed without fuss, used protector to safeguard flooring and minimise mess, showed photos of issue and how it was rectified, explained report and length of warranty on service.
ROSINA G.
CRAIGIEBURN
July 2024
We had a great experience. We were called when there was a cancellation and had the heater installed very quickly. Nick who did the installation did a fantastic job, please pass our thanks on to him. Would highly recommend his work to anyone. Kind Regards
IAN G.
ASHWOOD
January 2024
Chris was exactly on time to do the quote, he was very knowledgeable about what would and would not work and the quote was fast and competitive. The installers were on time, courteous and professional. The installation was neat and they left the house tidy.
MARK W.
MONTROSE
January 2022
Darren Story was very helpful with the initial site visit, he explained clearly how the installation would run, and gave us the options. Ash and his team did a highly professional job with the installation, and I am thankful that they wore masks as my mum was home recovering from surgery. A brilliant job all round, thank you very much.
Patricia j.
PARKDALE
April 2023
Sorry I had forgotten the survey. All went well. Ray came as he said and went to work straight away. He left the area clean and tidy after explaining what he had done for the service. Will definitely look to Coldflow in two years time for the next service.
LIZ P.
NOTTING HILL
June 2024
This is the second time we've used Coldflow, largely due to our positive experience the first time around. Sales process was quick and easy - very clear and helpful with advice and suggestions about what we needed. Installers were lovely - really polite, efficient and thorough. Cleaned up and explained everything. Will recommend to others.
ANDREW B.
BLACKBURN NORTH
August 2022
Courteous serviceman with professional attention to his job. Easy to book. Fair cost for service rendered. (A competitor outfit required pre-payment for the service call, about $150, and then quoted a price of $2,000 for the same work. He was quickly escorted off the premises.)
BERWICK
September 2024
Chris Didcock was very friendly and reassured me that the issue would be rectified. However, our heater went back to fault mode after Chris left. As promised, Chris came first thing in the morning and reset the heating unit after being in contact with the manufacturer about the error code.
LYNDHURST
June 2024
Installation completed earlier than anticipated, which was greatly appreciated. The installer arrived at the notified time, and completed the installation and instruction of how to operate the the cooler in an extremely efficient and friendly manner.
kevin s.
MULGRAVE
December 2021
Great service explained everything as they went. Friendly service. Wiped shoes on entering the home. Great to see the apprentice being taken under the wing of an experienced person who was very good at explaining and questioning the apprentices understanding.
IVANHOE EAST
September 2024
Darren Storey - Professional, knowledgeable, easy to deal with. Adam scheduled the installation promptly and then it happened a week earlier - great. Installation crew lead by Jason - fast, efficient, timely - considering the wet weather throughout the morning and hopefully all has been done properly.
MICHAEL A.
DINGLEY VILLAGE
November 2023
Appointment was confirmed by email from office 10/4 pm but technician was booked for morning. When I was not at home when he phoned, he arranged to come back in the afternoon and do the job. Very helpful and he explained everything they had done and etc.
BRUNSWICK
August 2024
An excellent experience. The online was simple and efficient. The call out team were on time, clean uniforms, friendly and polite. Their work was excellent. Everything was made clear. I honestly couldn't fault my dealings with your firm, you should be very proud of the work you must have done to achieve this standard.
Richard S.
BRIGHTON EAST
July 2023
I was very impressed with the professionalism and tecnical knowledge of the sales rep. I was sold exactly the right product with the best price and an extened warranty. I am very pleased as I was interstate when the heater broke and my daughter was the only person at home.
Paul G.
WANTIRNA SOUTH
October 2021
Overall very satisfied. Quick to come out to quote, gave various alternatives and recommendations. Installers were very efficient installing four units in a few hours without leaving a mess and units are positioned nicely. Also much more competitive offer than another couple of quotes I received.
PAUL F.
SANDRINGHAM
April 2023
It was explained well about the ducted heating tests. Also the air grill needed replacement but the heating system was old and it may have been difficult to replace. It was fixed so it was not falling down all the time. The office rang to explain another option. However I was happy with the outcome. Thankyou
KAREN B.
BOX HILL NORTH
November 2021
I was especially happy with the happy with the airconditioner installed in my bedroom.I can highly recommend tle 2 young men who installed it. They were very polite, the airconditioner is well fitted, it works well and when cleaned up after their work. The office workers were helpful responding to calls and answering my questions.
ALMA K.
SOUTH MORANG
May 2024
Fantastic service both in regards to receiving the quote (the man sent out seemed to be very knowledgeable and helpful in providing advice on what would work) as well as the installers, who were timely, friendly, knowledgeable and professional in their installation of our split systems :) very very happy with the service we received!!
MARC P.
WOLLERT
January 2024
Everything went so smoothly. I had originally contacted few other companies for quotes however none of them called to book a time. Coldflow was the only company who called, was on time with everything and was very professional. From sales to Installation it went great. We love our new system: I would definitely definitely recommend Coldflow.
OZLEM A.
MICKLEHAM
October 2021
Once again Brodie excelled and organised a technician to come straight out to tend to a minor issue. No questions asked just great customer service as always. I highly recommended Brodie and the team at ColdFlow. After using them for the first time a few years ago we would not go anywhere else. A huge 'thank you' to everyone at ColdFlow ??
TRACEY S.
GARFIELD
February 2024
We were very happy with the whole process, from the Sales Consultant Liam, to the installers Josh, Anton, Bailey and Casper. They were all excellent workers from the moment they arrived to when they left. They were on time, polite and cleaned up all of their mess. Would highly recommend.
DEBBY F.
CHELTENHAM
February 2023
The Installers were punctual, and very courteous and helpful in explaining any questions I had. The installation went with no problems, all rubbish was removed and the site looked very tidy afterwards. The two installers worked well together and certainly did a great job
PETER P.
PARKDALE
March 2022
This was an incredibly easy process for us from start to finish. Daniel was wonderful at determining the best fit for our house and life and made the selection process so easy. The team on the day were quick and did a great job. We can't believe it didn't even take a full day. We are so happy with everything!
Tess F.
COBURG
January 2023
We had so much trouble getting information and things booked in with other companies but Coldflow were just wonderful!! We cannot thank you all enough for getting on to things so quickly for us. Communication excellent and overall a fantastic service! Can highly recommend.
LAUREN D.
BELLGRAVE
June 2022
The 2 servicemen were absolutely 1st class. Extremely knowledgeable, clean and efficient. Very importantly they were also extremely considerate of my house and how they conducted themselves! Overall a brilliant experience and I will certainly be telling everyone about the flawless service that I received. Many thanks
BRETT G.
BRIGHTON EAST
January 2024
After 4 weeks of research, quotes & cold to replace split system I am very happy with Coldflow from Daniel coming to give quote, efficient installation by pleasant men & communication on phone. Cosy now with my bigger heating system as advised. Thank you. Would recommend you from my experience.
TRISH A.
BALWYN
July 2023
The Salesman Craig who came to our home was very friendly, helpful and efficient. It was easy to pay the balance of our order at the Showroom. The two instillation guys who came to our house were also very friendly, helpful and efficient. Overall an enjoyable experience and now we are toasty warm
SANDRA S.
CRANBOURNE
July 2022
Jared, Lucas and Luke were all very professional, friendly and courteous. We were very impressed with the communication and all were on time for scheduled appointments. They were all just really easy to deal with, we'd definitely recommend Coldflow.
KATE H.
CHADSTONE
December 2023
Jared was most helpful at all stages especially with filling out the form during the cash back submission to Mitsubishi. I was very happy with Scott the electrician who returned the installation areas back to normal condition. Thanks Jared and Scott.
LIZ P.
NOTTING HILL
July 2023
STEVEN crcic IS THE man !!!!! I have never had a better service in my life my girlfriend and I are so stoked he got the fan in the other room working. He was professional caring and overall a champion. Give the brother a few weeks paid time off and a raise and a promotion. 10/10 can't recommend enough
MARCUS K.
COLLINGWOOD
January 2024
From quote to install went very smoothly. Appreciated the honesty to offer the VEEC rebate as part of quote - other companies gave quotes that did not show this rebate and most likely would pocket the extra themselves. Even the Installation team turned up earlier than expected and did a very professional job. Thanks.
CHELTENHAM
August 2024
I had not dealt with Coldflow until very recently. In a two week period I have dealt with service, sale and installation personnel. All of them were extremely pleasant to deal with, very helpful and efficient - great customer service makes happy customers :)
WENDY L.
MALVERN EAST
August 2023
We are extremely satisfied with the way our whole installation was completed. They were polite, efficient and on time. They keep us informed as to there attendance and the whole process from start to finish. I would have no hesitation in recommending Coldflow Heating and Cooling.
JOHN O.
HILLSIDE
December 2021
I have already recommended Coldflow to two other friends/family who are considering AC upgrades. With this installation, the only glitch was the rescheduling due to our household being close contacts for COVID. Once that was out of the way, it all went smoothly.
GRAEME C.
DONCASTER EAST
February 2022
On time, informative quote from pleasant sales person. Quick, clean install from pleasant on time installer. Installation even brought forward, quote on Wednesday, instal on Friday! So far great service just got to see how unit performs in hot weather.
Elizabeth A.
NARRE WARREN SOUTH
September 2023
We are completely satisfied with our experience from the initial sale to installation of our heater, coldflow have been professional, prompt to our needs in obtaining a much needed heater, the installers were friendly and professional and we highly recommend coldflow to anyone wanting to purchase their products.
HOPPERS CROSSING
August 2024
I am happy with the service and workmanship that the 2 technicians from Coldflow provided. They manners were good and they were friendly. No mess was left behind and the work site didn't require ccleaning. I would be happy to recomend Coldflow to anyone. Thanks again for your great work.
NEMANJA S.
HAMPTON PARK
November 2021
My ducted air conditioning system was not working it had been installed by another company. I rang to try and get someone to diagnose my problem,on the same day a serviceman turned up and it was fixed for $275.00. Well worth it. Neil from Beaconsfield
NEIL S.
BEACONSFIELD
March 2024
No ridiculous sales pitches. Gave me the info I needed, weren't pushy but very thorough with info and installation guys were great. Arrived on time, installation was done within time frame, were only happy to leave when they knew I was happy with the job. Highly recommend!!!
Kim B.
MELTON SOUTH
October 2022
Product selection and design was perfect. I was always informed with progress. Installation was carried out by courteous tradesmen. The completed installation was tested thoroughly and I was shown how to operate the equipment. Well done to everyone who participated. Big Thanks!
JOHN R.
TEMPLESTOWE
November 2022
The engineers were very friendly and professional. They went out of their way to listen to me as a customer. The quality of their work was top-notch: they knew exactly what to do and they expertly installed the air con devices. Would definitely recommend ColdFlow to my friends and family.
GREG C.
MULGRAVE
November 2023
The technicians phoned ahead to say they were 30 mins away, they were on time, clean in their work, friendly and personable, explained what they were doing. They worked efficiently and gave clear information about what they had done an dhow to maintain the units
KENSINGTON
September 2024
The 5 boys who attended my house to install the heating and cooling were exceptionally professional. They catered for all my requests and nothing was too much to ask. From the quote to the final payment-I cannot recommend you enough. The experience was easy, everyone was easy to get along with and extremely helpful. Thank you!
Jess B.
BAYSWATER
April 2022